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SIEBEL CRM Online Training

SIEBEL CRM Online Training by Real time Experts:

SIEBEL CRM Online Training Course Content:

Introduction

1.Siebel Applications Overview
2.Siebel Applications Implementation
3.Using the Siebel Client
4.Working with Data in the User Interface
5.Comparison of the Siebel CRM versions (7.5/7.7/7.8/8.0)

Architecture and Software Installation

1.Siebel Architecture Overview
2.How Clients Access Seibel Data
3.How To Installing Siebel software
4.Server Administration Introduction
5.Server Components and Parameters
6.Server configuration and Management

Security

1.Securing Siebel Access to the Applications
2.Controlling Access to views
3.Controlling Access to Customer Data
4.Company Structure Creation
5.Controlling Access to Master Data
6.Authenticating Users
7.Understanding object Definitions behind a Siebel Applications
8.Understanding Siebel Tools to Examine Object Definitions
9.Understanding the Siebel Data Model
10.Understanding Business Components
11.Understanding Party Business Components
12.Understanding Business Objects

Configuration

1.The Configuration Process
2.Managing Object Definitions
3.Editing and Compiling Object Definitions
4.Understanding the Physical User Interface
5.Configuring Applets
6.Configuring Applications, Screens and Views
7.Configuring Drilldowns
8.Configuring Business Components and Fields
9.Creating business Components and Fields
10.Configuring Pick Lists
11.Configuring Multi-Value groups
12.Extending the Seibel Database
13.Exploring Integration Strategies

Enterprise Integration Manager

1.Managing Object Definitions
2.Editing ad Compiling Object Definitions
3.UI Layer Configuration: Web Templates
4.UI Layer Configuration: Applets
5.UI Layer Configuration: Applications, Screens, ad Views
6.UI Layer Configuration: Drilldowns
7.Business Layer Configuration: Joins
8.Business Layer Configuration: Existing Business Components and Fields
9.Business Layer Configuration: new Business Components and Fields
10.Business Layer Configuration: Pick lists
11.Configuring Multi-Value Groups
12.Data Layer Configuration

Workflow manager

1.Siebel Event models
2.Siebel State Model
3.Siebel Workflow Overview
4.Workflow Processes Deploying
5.Invoking Workflow Processes
6.Understanding Interactive and Long-Running Flows
7.Assignments manager Introduction
8.Creating Sales Assignment Rules
9.Assignment Manager Configuration
10.Assignment Manager Deploying

Deployment

1.Application Deployment Manager Introduction
2.Deploying Application Customizations

Actuate Reports

1.Introduction about reports Architecture of report server
2.Simple reports
3.Master-child reports
4.Parameterized reports

E-Script

1.Browser script
2.Server script
3.Applet level
4.BC level
5.Application and Business services level

eRoadmap methodology Stages

1.Definition stage
2.Discovery stage
3.Designing stage
4.Configure stage
5.Implementation Stage
6.Deployment stage

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